Helpful information
Frequently Asked Questions
Answers to common questions about medical billing, revenue cycle management and practice support.
What is revenue cycle management?
Revenue cycle management covers the financial and administrative steps involved in a patient’s care—from intake and eligibility checks through coding, claims, payment posting and follow-up.
Which services can Medex RCM support?
Service options include revenue cycle management, medical billing and coding, patient intake and scheduling, prior authorization, medical virtual assistance, quality assurance, audit and credentialing support.
Can we outsource only part of our billing workflow?
Yes. Practices can discuss support for the complete revenue cycle or selected tasks such as claims submission, denial management, A/R follow-up, insurance verification or patient scheduling.
Do you work with multiple medical specialties?
The service information highlights experience across specialties including orthopedics, cardiology, internal medicine, neurology, urology, OB/GYN, pain management, radiology, mental health and more.
Can Medex RCM work with our EHR or practice management system?
The team can discuss your current EHR/EMR and practice-management tools during an initial conversation and outline the workflow and access requirements for a potential engagement.
How do we get started?
Book a call or send a message through the contact form. Share your practice type, current workflow and the areas where you would like support, and the team can discuss next steps.